PRESS
RELEASE
For immediate release
WEBconference
integrated with CRM
According to the Forrester consulting firm,
the WEBconference market has had a 28% annual increase in the last
5 years and this progression should continue until 2011, going from
700 million to 2,8 billions a year. Better known for its applications
on the public WEBinar, the eMeeting applications should experience
in themselves the strongest increase.
Because eMeeting participants figure normally among your contacts,
the necessity to integrate WEBconference with Customer Relationship
Management (CRM) application is obvious. In the case of a prospecting
WEBinar, the list of registered people is imported to constitute
contact files automatically in corresponding CRM software.
Tele-efficiency offers WEBconference service in 8 languages, under
the trademark Conferenceware, integrated with most of the CRM applications
as well as with Skype and Outlook. Among CRM softwares with which
Conferenceware integrates, we mention:Accpac
(Sage), ACT!
(Sage), Clarify
(Amdoc), Commence,
Goldmine
(Front Range), Maximizer,
Microsoft
CRM (Dynamics), mySAP
CRM, Onyx,
Pivotal,
Salesforce,
SalesLogix
(Sage), Selligent,
Siebel
(Oracle).
Conferenceware generates the data automatically for an invitation
in the template of a new email; description, agenda, the hyperlink
to get to the meeting, password if required and, voice broadcasting
mode. Therefore, you only have to select people you want to invite
amongst your contacts. Consequently, a copy of your invitation is
saved with each contact file.
The report of a WEBconference indicates not only the participants,
but also the answers they have provided to the questions submitted.
Moreover, by recording a meeting, in which voice and image are synchronized,
it can be replayed to check for fine tuning and be kept in the file
as a potential attachment opportunity.
The cost of WEBconference services is usually based on per-minute
and per-participant rates and, therefore, these services are very
expensive among our competitors. Whereas, Conferenceware offers
not only a free 30-day trial period but it is also followed by a
fixed-rate quarterly or annual service contract that includes an
unlimited number of meetings of up to 25 participants.
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About Tele-efficiency
Tele-efficiency helps its clients to save time, improve their synergy
and lower their travel expenses. Offers WEBconference services at
a fixed rate, under the trademark Conferenceware, integrated with
CRM applications and with Skype. The greeting is customizable for
each client's company image with their logo. Also offers a free
30-day trial period followed by a quarterly or yearly service contract.
Contact
Michel Dionne
Phone: EUROPE
44 20 8133 9826 AMERICA
302-476-2434
Email: