In
order to assist you, we must see what is
happening in your computer. To do so, we
ask you to download our remote support
software, by clicking
here, and then to execute it. It
will be you who connects with us, prividing
us a password. Once the connection establishes,
we will share your screen, your mouse and
keyboard. At any moment, by pressing Stop,
you might end the connection. Finally, by
closing the software, ot quits the memoty
of your computer, and no trace are kept
on both side.
Also, to communicate
with us, you may chat, call via Skype or simply making
a phone call. In North America, dial 302-476-2452, in
Europe 44 20 8133 9826.
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References
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