Home | Tour | FAQ | Map | Search | Languages and Sites | Time table | Contact WEBinars Agenda | eMeeting Scheduler | WEBinar
WEBconferences
Room #
Client's Extranet
 
Client:
Password:
  Forgotten?
Partner's Zone
FAQ - Frequently Ask Questions
Untitled Document
FAQ - Frequently Ask Questions

What is Tele-efficiency's mission?

What is Conferenceware?
To whom is Conferenceware addressed?
What are Conferenceware functionalities?
What are the benefits of the WEBconference?
What are Conferenceware advantages?
How can Conferenceware be compared to other services?
How much does the use of Conferenceware cost?
What is the after sales service?
Why install a PC software?
Could the software be used on several PC's?
What do the participants need?
How to learn to use it?
Why should I register now?

 


What is Tele-efficiency's mission?
Tele-efficiency contributes to its clients' success by providing them with advanced telecommunication services to improve their efficiency. The company provides WEBconference services, under the Conferenceware trademark, to assist its clients to save time, improve their synergy and lower their travelling costs.

What is Conferenceware?
Conferenceware is a WEBconference service for PC. Allows to hold virtual multimedia meetings via Internet. Conferenceware is a client software for PC's that interacts with an Internet server. In regards to the participants, they only need an Internet browser.

To whom is Conferenceware addressed?
Conferenceware services are particularly convenient for multisite companies; the ones pertaining to the distribution channel, to knowledge and technology companies as well as associations. From there, all different areas within
organizations: executives, sales, service, etc. will find pertinent applications to aid the improvement of their performance.

What are Conferenceware functionalities?
Conferenceware allows to:
- Make a remote PowerPoint presentation and write on it.
- Share your screen for a software demonstration or a videoconference.
- Open a white board and draw and authorize the participants to do the same.
- Send messages and files to the participants during a meeting.
- Send images or screen capture to the participants.
- Poll or quiz on-line with the option to display or not the results immediately.

What are the benefits of the WEBconference?
Essentially, WEBconferences allow:
- Saving time by reducing traveling time to and from meetings, thanks to the on-line meetings at any time or at the last minute.
- Improving your colleagues' synergy, your meetings, your communications.
- Reducing the travelling cost, transportation and accomodation.

What are Conferenceware advantages?
Conferenceware offers:
- Whole array of applications
- Customization of your meeting rooms to the image of YOUR company
- User's interfase completely in English
- Integration with Outlook and Skype (Voice over IP).
- A fixed rate

How can Conferenceware be compared to other services?
WEB conference services offered by telephone companies such as Belgacom, Bell Canada, and France Telecom minute to minute tariffs per participant. Other services like Webex, allow fewer participants than Conferenceware at comparable prices. Personalization with these other services adds more costs to the bill. In other words, they offer less for the same price and are much more expensive than our alternative equivalent.

How much does the use of Conferenceware cost?
Tele-efficiency proposes a 30 day free trial followed by a quarterly or yearly service contract for 25.£, 40.€, 45.$US, 50.$CAN/month or less.

What is the after sales service?
Clientele satisfaction and the improvement of the experience are really important to us in order to merit their loyalty. That is why our after sales service has the following elements:
- Learning facilities through a roles game, tutorial, beginners guide and on-line help
- User's club with discussion forum and a bimonthly eNewsLetter
- Security with the systems lodged in a "bunker"
- Technical support with knowledge base and technical assistance
- Satisfaction poll 60 days after the registration and later, each year
- Quality-assurance with processes according to the ISO-9001 norm

Why install a PC software?
The Conferenceware technology is of the client-server type, where a computer interacts with others through a server on the Internet. The Conferenceware service is a client software installed on the host's PC that allows the person to prepare the meetings and manage their unfolding. An Internet server lodges the meeting rooms.

Could the software be used on several PC's?
You can install the software on two PC's usually from the same owner, like office and home, because the license is nominative meaning per user.

What do the participants need?
The participants to a Conferenceware meeting only need an Internet browser with a Flash decoder (Version 7.0+) without any "Plug-In".

How to learn to use it?
We have at your disposal several learning tools first to initiate you to Conferenceware, and then to master it. To initiate you, we propose a role play and a tutorial. To that is added a Start-up guide that shows Conferenceware applications. A user's manual is presented in the form of on-line help that will help you in mastering all subtleties.

Why should I register now?
Mainly for three reasons:
- To be more efficient in your work, more efficient in results.
- To get an advantage over the competition in terms of productivity.
- To work remotely, to organize the continuity just in case that an avian flu pandemic strikes.

 
Click here for 30 days free trial
  Freebies GMT
 


 
eNewsLetter

eNewsLetter
Subcribe to our free
bimonthly
eNewsLetter, SuPERFORMANCE, to improve your efficiency.

 
 
References References
Share with colleagues and friends, our informations about WEBconferences providing them the link to this WEB site.
| Annotate this page and send it


Refer this site

 
Assistance
My status Call Back


Dun & Bradstreet Click for company profile

Copyright 2008 - Tele-efficiency Inc. | Services Conditions | Confidentiality | Comments | Tele-efficiency RSS feed Widget de Tele-efficience AddThis Social Bookmark Button