What is Tele-efficiency's mission?
Tele-efficiency contributes to its
clients' success by providing them with advanced telecommunication
services to improve their efficiency. The company provides WEBconference
services, under the Conferenceware trademark, to assist its
clients to save time, improve their synergy and lower their
travelling costs.
What is Conferenceware?
Conferenceware is a WEBconference
service for PC. Allows to hold virtual multimedia meetings
via Internet. Conferenceware is a client software for PC's
that interacts with an Internet server. In regards to the
participants, they only need an Internet browser.
To whom is Conferenceware addressed?
Conferenceware services are particularly
convenient for multisite companies; the ones pertaining to
the distribution channel, to knowledge and technology companies
as well as associations. From there, all different areas within
organizations: executives, sales, service, etc. will find
pertinent applications to aid the improvement of their performance.
What are Conferenceware functionalities?
Conferenceware allows to:
- Make a remote PowerPoint presentation and write on it.
- Share your screen for a software demonstration or a videoconference.
- Open a white board and draw and authorize the participants
to do the same.
- Send messages and files to the participants during a meeting.
- Send images or screen capture to the participants.
- Poll or quiz on-line with the option to display or not the
results immediately.
What are the benefits of the WEBconference?
Essentially, WEBconferences allow:
- Saving time by reducing traveling time to and from meetings,
thanks to the on-line meetings at any time or at the last
minute.
- Improving your colleagues' synergy, your meetings, your
communications.
- Reducing the travelling cost, transportation and accomodation.
What are Conferenceware advantages?
Conferenceware offers:
- Whole array of applications
- Customization of your meeting rooms to the image of YOUR
company
- User's interfase completely in English
- Integration with Outlook and Skype (Voice over IP).
- A fixed rate
How can Conferenceware be compared to other
services?
WEB conference services offered by
telephone companies such as Belgacom, Bell Canada, and France
Telecom minute to minute tariffs per participant. Other services
like Webex, allow fewer participants than Conferenceware at
comparable prices. Personalization with these other services
adds more costs to the bill. In other words, they offer less
for the same price and are much more expensive than our alternative
equivalent.
How much does the use of Conferenceware cost?
Tele-efficiency proposes a 30 day
free trial followed by a quarterly or yearly service contract
for 25.£, 40.€, 45.$US, 50.$CAN/month or less.
What is the
after sales service?
Clientele satisfaction and the improvement of the experience
are really important to us in order to merit their loyalty.
That is why our after sales service has the following elements:
- Learning facilities through a roles game, tutorial, beginners
guide and on-line help
- User's club with discussion forum and a bimonthly eNewsLetter
- Security with the systems lodged in a "bunker"
- Technical support with knowledge base and technical assistance
- Satisfaction poll 60 days after the registration and later,
each year
- Quality-assurance with processes according to the ISO-9001
norm
Why install a PC software?
The Conferenceware technology is
of the client-server type, where a computer interacts with
others through a server on the Internet. The Conferenceware
service is a client software installed on the host's PC that
allows the person to prepare the meetings and manage their
unfolding. An Internet server lodges the meeting rooms.
Could the software be used on several PC's?
You can install the software on two
PC's usually from the same owner, like office and home, because
the license is nominative meaning per user.
What do the participants need?
The participants to a Conferenceware
meeting only need an Internet browser with a Flash decoder
(Version 7.0+) without any "Plug-In".
How to learn to use it?
We have at your disposal several
learning tools first to initiate you to Conferenceware, and
then to master it. To initiate you, we propose a role play
and a tutorial. To that is added a Start-up guide that shows
Conferenceware applications. A user's manual is presented
in the form of on-line help that will help you in mastering
all subtleties.
Why should I register now?
Mainly for three reasons:
- To be more efficient in your work, more efficient in results.
- To get an advantage over the competition in terms of productivity.
- To work remotely, to organize the continuity just in case
that an avian flu pandemic strikes.
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